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Privacy Policy

Last Updated: June 5, 2026
Compliance: DPDP Act 2023 & IT Act 2000

Table of Contents

Welcome to Zibmate. This Privacy Policy explains how Zibmate Private Limited (“Zibmate”, “we”, “our”, or “us”) collects, uses, stores, and protects your information when you use our website, platform, and related services. By using Zibmate, you agree to the practices described in this Privacy Policy.

1About Zibmate

Zibmate is a PG discovery, booking, and property management platform that helps tenants find suitable PG accommodations and enables property owners to manage their PG properties through a dedicated, interactive dashboard environment.

2Information We Collect

A. Tenant Data
  • Full name, email address, & phone
  • Booking & service ticket logs
  • Communication records with owners
  • Inquiries, ratings, & reviews
B. Owner Data
  • Name, contact info, nationality, & gender
  • Property address, structural logs, & images
  • Tenant preferences & base rent terms
  • Facilities & textual marketing details
C. Future Location DataIn upcoming software iterations, Zibmate may require precise or coarse location variables to serve customized property parameters. Users will be explicitly requested for permission permissions.
D. Technical Telemetry Data InformationWe automatically record device parameters, operating systems, specific browser engines, origin IP data layers, real-time engagement analytics, systemic crashes, and active operational error metrics.

3How We Use Information

We leverage collected database layers to safely maintain application runtime routines:

Account Registration & ManagementPG Discovery OptimizationListing AuthenticationsDashboard Interactivity SupportSupport Ticket ResponsesPerformance AnalyticsFraud Risk DeflectionRegulatory Compliances

4Property Verification Protocols

To maintain standard platform trust, Zibmate conducts physical structural verifications of physical PG premises before activating listings. Owner documentation inputs may be re-validated by internal evaluation workflows.

5Sharing of Information

Core Guarantee: We absolutely do not sell user personal data layers.

Data transitions are strictly isolated to booking handshakes between relevant landlords and clients, third-party operational application service modules, legal administrative demands from governmental instances, or internal structural auditing firms.

6Data Security Declarations

We deploy standard administrative, cryptographic, and technical security perimeters designed to safeguard operational datasets. However, because no global web network is impenetrable, users recognize that data interactions across public internet infrastructure carry organic vulnerabilities.

7Account Deletion Requests

Under provisions within the DPDP Act 2023, users maintain permanent deletion privileges. You may issue an account suspension call to our service desk at zibmate.service@gmail.com.

Please Note: Specific historical data parameters may be legally retained to complete auditing mandates, prevent system-level fraud, or support judicial obligations.

8. Communications

System updates, technical confirmation tickets, transactional summaries, and optional platform news logs.

9. Third-Party Integrations

Future billing engines will pass strictly through recognized gateways such as Razorpay. These platforms maintain independent privacy architectures.

10. Children's Privacy

Zibmate does not extend service offerings to individuals below the age of 18.

11. Document Evolution Updates

We reserve rights to adjust these terms. Document adaptations will automatically display updated effective milestone timestamps.

12Contact Support Desk

For processing automated account cancellations, exercising structural user rights under the DPDP Act, or clarifying database processing queries:

Primary Point of Contact

Zibmate Private Limited

Compliance & Operations Desk — India

zibmate.service@gmail.com